End-to-End IT Managed Services for RBS
24/7
Monitoring
40%
IT Cost Reduction
100%
Compliance
Client Overview
To ensure their modernized infrastructure remained optimal, RBS partnered with Cloudbox99 for end-to-end IT Managed Services, offloading their day-to-day IT operations.
Key Challenges
- Internal IT team was overwhelmed with basic helpdesk tickets.
- No proactive maintenance plan for critical servers.
- Lack of standard endpoint security across staff and student devices.
The Cloudbox99 Solution
- Deployed comprehensive Managed IT Services with SLA-backed response times.
- Installed Endpoint Detection and Response (EDR) on all faculty devices.
- Automated routine server patching and backups.
Business Impact
- Freed internal staff to focus on educational technology integration.
- Reduced overall IT operational costs by 40%.
- Achieved 100% compliance with educational data protection standards.